Refund and Returns Policy
Thank you for shopping with Shree gangaur creation. Our priority is to ensure that our customers are fully satisfied with their purchases. In the rare event that you are not completely happy with your purchase, we are here to assist you. Please read through our Refund and Returns Policy carefully to understand the terms and conditions that apply.
Eligibility for Returns
If you are not satisfied with an item purchased from Shree gangaur creation, you may return it within 7 days of receiving the item. To be eligible for a return, the product must be unused, unwashed, and in the same condition as when you received it. It should also be in the original packaging with tags, labels, or other included materials intact. Products that show signs of use, , or damage after delivery will not be eligible for a return or refund.
Non-returnable Items
Certain items are not eligible for returns due to their nature, including:
- Customized or personalized items made specifically for you
- Gift cards or vouchers
- Items marked as “Final Sale” at the time of purchase
Refunds
If your return is approved, you will receive a refund to the original payment method. Please allow up to 5-7 business days for the refund to reflect in your account after processing. Original shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
At this time, Shree gangaur creation does not offer direct exchanges. If you wish to replace an item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive an item that is damaged or defective, please reach out to our customer service team within 48 hours of receiving the item. We will arrange for a replacement or refund at no additional cost.
For further assistance, feel free to contact our customer service team. Thank you for choosing Shreegangaurcreation! We appreciate your trust in our brand and are committed to ensuring a pleasant shopping experience.
