Shipping & Delivery Policy
At Shree Gangaur Creation, we are dedicated to ensuring a seamless shopping experience for our customers. This Shipping & Delivery Policy explains how we handle the processing, shipping, and delivery of your orders.
1. Order Processing
Once your order is placed, you will receive an email confirmation with your order details. Our team processes orders within 1-2 business days (excluding weekends and holidays). In case of high order volume, processing times may be extended slightly. If there is any delay, we will notify you via email or phone.
2. Shipping Charges
Shipping charges are calculated based on the size, weight, and destination of your order. These charges will be displayed during the checkout process. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website or through promotional material.
3. Shipping Methods and Timeframes
We partner with reliable logistics providers to ensure the timely and safe delivery of your order. Estimated delivery times are as follows:
- Domestic Shipping: 3-7 business days within India
Please note that delivery times are estimates and may vary due to factors such as customs processing, unforeseen delays, or weather conditions
4. Order Tracking
Once your order is shipped, we will send you a confirmation email with a tracking number and a link to track your package. You can use this tracking number to check the status of your delivery at any time.
5. Delivery Issues
If there are any issues with delivery, including delays, damaged goods, or incorrect items, please contact us within 48 hours of receiving your order. We will work with our logistics partners to resolve the issue promptly, including options for replacement or refund as needed.
6. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, refusal of delivery, or absence at the time of delivery, the customer will be responsible for any additional shipping fees to reattempt delivery.
7. Changes to Shipping Policy
Shree Gangaur Creation reserves the right to update or modify this Shipping & Delivery Policy. Any changes will be posted on this page.
Contact Us
If you have questions about our shipping and delivery processes, please contact our customer service team:
Email: shreegangaur@gmail.com